Operations Coordinator

Do you have a passion for customer service and solving queries? Are you an excellent communicator with the ability to maintain and build strong relationships? Can you work on your own initiative and work in a fast paced environment? We are recruiting for a Operations Coordinator to join our team!


Based in Aberdeen, you will be working Monday to Friday 08:00 – 17:00 with Saturday’s worked on a rotational basis. We will need you to handle customers enquiries along side assisting with the planning of loads and routing delivery vehicles. The role itself will be varied, with a combination of administrative and operational tasks which differ from day to day. With deadlines to meet, it is key that you can prioritise the workload, ensuring the correct information and data is entered on to our systems. So if you enjoy problem solving and have a keen eye for detail, the operations coordinator role could be the ideal next career for you!


A proficient level of IT skills covering Microsoft packages is essential, combined with the ability to develop understanding of internal & external systems. We are looking for a good team player, to join our small group, who have a great working relationship, collaborating towards the common goals. The capability to work on your own initiative, along with a driven approach to all tasks is required, as you will be working within a fast-paced environment. Previous knowledge of transport operations would be advantageous, but if you have proven reliability, with a flexible & adaptable way of working, then you could be well suited for this position.



Now about what we can give you. You’ll become part of a great business who take our people development seriously. You’ll be able to access some fantastic benefits such as:


  • Pension: Opportunity to join our Company Pension Scheme after successful completion of probation  
  • Holiday Purchase Scheme 
    • Health Plan with HSF –Includes benefits like money back on dentistry and glasses etc.
    • Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips


Who We Are…. DFDS provides shipping and transport services in Europe, generating annual revenues of EUR 3.6bn. To over 8,000 freight customers, we deliver high performance and superior reliability through shipping and port terminal services, and transport and logistics solutions. For four million passengers, we provide safe overnight and short sea ferry services. We have more than 11,000 employees, located on ships and in offices across more than twenty countries. DFDS was founded in 1866, with our headquarters in Copenhagen, and listed on Nasdaq Copenhagen. In the UK, DFDS prides itself on having signed the Armed Forces Covenant and membership of the Apprenticeship Diversity Champions Network. We are part of the CILT Top 30 Logistics Providers List.


Interested? Apply now! If you’re looking for a varied role and have a desire to work in one of Northern Europe’s leading shipping and logistics company, please send us across your CV!



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Talent Acquisition Team