DFDS Belgium

Commercial Project Coordinator

DFDS operates 3 shortsea routes and 30 weekly intermodal connections (rail, barge) out of Belgium.
Ghent, where DFDS Belgium also operates a multimodal terminal, operates 6 sailings per week to/from Gothenburg. Once per week Brevik in Norway is also called.
In Zeebrugge DFDS operates 4 sailings per week to/from Gothenburg and 1 sailing per week to/from UK & Norway. The project team for these activities is located in Ghent and we are now looking for a a new commercial project coordinator


Main responsibilities

The role of commercial project coordinator requires people & stakeholder management, ownership and a thorough understanding of shipping & logistics. The responsibilities are mainly linked to our local production logistics business.

You will, coordinate and improve existing business to ensure a constantly improved service and communication towards the customer. In order to do so, understanding the operational processes and the customers is key. This entails the below responsibilities

  • End to end project management supporting the improvement of existing business
  • Daily KPI reporting to DFDS’ key customers (Volvo Cars, Volvo Trucks)
  • Continuous improvement on existing processes
  • Understanding the operational & commercial setup
  • Coordination with operational, commercial and customer service colleagues in Belgium & Sweden
  • Develop and maintain relationships with customers, internal and other relevant 3rd party stakeholders
  • Main point of contact in case of escalation and coordination
  • Initiator and participant of ad-hoc projects for ongoing improvements
  • Drive digital initiatives to improve the customer service processes
  • Willingness to travel


Knowledge & skills

  • Excellent interpersonal skills/team player, flexible mindset
  • Good coaching skills
  • Teamwork
  • Analytical / detailed
  • Willing to take ownership and responsibility
  • Problem solving mindset/ability to manage conflicting priorities
  • Language skills : fluent in Dutch and English is required
  • Fluent with office applications (Excel, Powerpoint, Word,…) + affinity for internal developed IT programs
  • Several years of experience in shipping & logistics
  • Creative and out-of-the box thinking


What does DFDS offer

You will be working in a dynamic environment for a leading shipping & logistics company in Europe and the port of Ghent

  • A personal career development plan
  • DFDS Culture : Customer driven, teamwork and continuous improvement are in our DNA
  • Fulltime contract for an unlimited period
  • A competitive salary with extra legal benefits like hospital insurance, group insurance and meal vouchers of € 8
  • Internal and external training available to improve different types of skills
  • Opportunities to develop yourself, your colleagues and your customers. And if the ambition is there, opportunities to grow within the DFDS Group
  • DFDS is a strong company with a strong focus on corporate responsibility values


West-Vlaanderen - Flandre Occidentale
Oost-Vlaanderen - Flandre Orientale
Vlaams-Brabant - Brabant Flamand

Application deadline:


Expected start date:





Luna De Cock

Mobile: +32 474846523