DFDS Technology & Innovation

GDPR & Data Governance Specialist

Do you want to help push us to the next level on our journey with GDPR and data protection? We have already come a long way, and now we are looking to strengthen our team working on data governance incl. GDPR, privacy and data protection.

Our purpose is to secure the best possible data protection for our customers, employees and business partners and make sure they feel safe in our company. 

About the role

Be part of the movement

In the role as a GDPR Specialist, you will work across DFDS, interfacing with all divisions to ensure compliance, spread awareness and best practice regarding GDPR, privacy and data protection.

You will be employed in the Data Governance department in Copenhagen reporting to the Team Lead for Data Governance, and work closely with two GDPR Specialists in Poland. You will be an integral part of a collaborative, cross-company core GDPR team reaching across Legal, IT Security and Data Governance departments. Given the complex nature of DFDS, you will get the opportunity to work within B2C, B2B, and B2E domains.

More specifically your main tasks will include:

  • Strengthening our governance structures
  • Supporting the organization on questions regarding GDPR, privacy and data protection
  • Supporting in the management of sensitive policy, privacy and data protection questions from customers and data subjects wishing to exercise their rights under GDPR
  • Acting as point of contact for our company to advise on and promote the understanding of privacy regulatory requirements, as well as company policies and procedures and help them navigate complex policy, privacy, and data protection issues
  • Acting as a point of contact for our company in investigating potential data breaches
  • Supporting in maintaining internal process and procedure documentation with functional stakeholders to strengthen the privacy compliance program
  • Partnering with teams across the company to help them navigate and advise on customer privacy, policy, and data protection questions
  • Partnering with business units on audits of systems and processes to create prioritized lists of impact efforts to lift our maturity and compliance
  • Partnering with internal teams such as Legal and IT Security to support customer requests, identify privacy issues, propose solutions, and translate practices into official procedures
  • Playing an active role in rolling out our privacy, security, and compliance platform RISMA.

About you

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. With this in mind, we imagine that you have a deep understanding of GDPR, privacy and data protection, and maybe you have a project management background. You should be service-minded and determined to track down issues and find solutions.

As the tasks often involve many different colleagues you also need to have strong stakeholder management skills and the ability to collaborate well with colleagues on all levels of the company.

Further, we imagine you:

  • Have experience in a support environment, handling customer requests relating to privacy and data protection issues as well requests from data subjects exercising their rights
  • Have an analyst skillset – detail-oriented and data-focused with the ability to think critically and identify process gaps
  • Have excellent interpersonal and written communication skills
  • Can be flexible, adaptive and lead through influence in a cross-functional and fast-changing work environment
  • Have diplomatic skills and a pragmatic approach to data protection balancing compromises between business interests, compliance and risk management
  • Can manage stakeholders and changes at management level and cooperate adequate solutions for all parties
  • Are fluent in Danish and English as DFDS is an international company
  • Have a minimum of 2 years’ experience in a relevant role incl. GDPR, privacy and data protection or within the legal domain
  • Having accredited privacy certification (such as CIPP/E) is a bonus but not a necessity.
  • Have a resilient and robust nature which will keep you standing when facing pushback

Through your structured and process-oriented personality and technical mindset, you can navigate complex discussions. This combined with your analytical approach and good communication skills ensure high-quality solutions.

Working at DFDS 

Join the movement and grow with us.  

While you’re with us, we want you to develop and move yourself on. We’ll encourage you to challenge yourself to acquire new skills and perspectives.  

Besides our daily work, the team is a social unit with group activities, dinners, sports events, and a positive social vibe, which you will be sure to meet in rest of DFDS as well.

You will be part of Technology & Innovation, one of DFDS’ five divisions with over 340 people in three European hubs. This is proof of our belief in a digital future.

DFDS employs more than 11,500 people on land and sea all over Europe.

Are we a match? Then what are you waiting for? Apply Now.  

If you think your personality, skills, experience and ambition match this role, we’d love to hear from you. Send us your resume and application in English as soon as possible as we’re keen to meet potential candidates on an ongoing basis.   

Is there something you need to know, we haven’t covered here, please do not hesitate to reach out to Rasmus Andersen at raand@dfds.com for questions about the position. The position will be filled as soon as possible.

We look forward to hearing from you.   


Region Hovedstaden

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As soon as possible