Operations Manager

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company ?

DFDS is now looking for an Operations Manager, for a permanent contract in France (Dieppe – Seine maritime). As an Operations Manager, you will supervise all operating activities on site used by our ships (here, in Dieppe) and manage and lead operating agent teams working in the terminal. You will join a unique company culture based on ‘The DFDS Way’ with a professional, yet informal and open dialogue at all levels in the organization.


About the role 

Be part of the movement - and play your part.  

Daily tasks will be to ensure the continued delivery of high standards of customer service with the help of your  operations team (more than 20 permanent employees).

Reporting to the Route Director for the Dieppe/Newhaven Route, the expectations for the job are as follows :

  • Operations:

-Managing smooth running of ships’ port calls using appropriate human and technical resources,

-Managing ships’ schedules and Planning of ships’ voyage,

-Organising activities linked to ships’ loading and unloading commercial operations,

-Managing coordination with port services or service providers in the framework of ship operation and terrestrial infrastructures used by the Company,

-Managing the terminal security (as your ASIP function requires)

-Drafting, implementing and following-up of the Operation Department’s procedures and instructions as defined in the Operation Manual of terminals

-Managing and following-up unaccompanied traffic,

  • Team Management:

-Monitoring working hours of the Operations Department staff,

-Managing and following-up overtime of the operations Department staff,

-Organising and following-up leave of the Operations Department staff,

-Setting up work plannings of the Operations Department staff and recruitment,

-Team building and participation in the social dialogue.


You will be asked to liaise with various Authorities & Government Agencies, so the ability to represent the company in a professional courteous manner at all times is essential.


About you 

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. With this in mind, we think that the ideal person for this position will have the following qualifications :

- You have at least 3 years of higher education, in Management

- Professional experience: At least 5 years of similar experience or in operating positions

- You are fluent in French and in English


To succeed in this position, we believe that certain qualities are crucial :

- Meticulous and autonomy,

- Interpersonal and leadership skills,

- Flexibility and availability,

- Inquisitive, Diligent and well-organized


Working at DFDS - Join the movement and grow with us. 

While you’re with us, we want you to develop and move yourself on. We’ll encourage you to challenge yourself to acquire new skills and perspectives.  

- Salary: according to profile and experience, Supervisor status

- Work organisation : annual days package

- Position located in Dieppe (France), travel to be planned on the ships as well in UK


Are we a match? Then what are you waiting for? Apply Now.   

If you think your personality, skills, experience and ambition match this role, we’d love to hear from you. Send us your resume as soon as possible as we’re keen to meet potential candidates on an ongoing basis. 


We look forward to hearing from you.   




Région Normandie

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As soon as possible


Dieppe (76)
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