Travel Retail Merchandiser

£32,000 - £36,000

Experience in merchandising or a stock planning role? If so, we have a fantastic opportunity and would love to hear from you!!


We are looking for a Travel Retail Merchandiser to join our business within DFDS. Based at Dover, you will be working within our onboard service department, managing the flow of stock from suppliers to shelf. This will include you developing Open to Buy and stock target plans with the Head of Retail and Finance, also partnering with Category Managers to develop sales, stock and markdown plans to facilitate delivery of KPI’s as well as financial goals. We will need you to visit our Duty-Free Shops to engage with our onboard and shore side teams to discuss stock trends, identifying opportunities and risks. This will enable you to complete SKU level forecasting to support optimised fulfilment rates and on-shelf availability.


Throughout the role you will work closely with Category Managers and Shore Side Duty Free Shop Managers, to deliver reductions in Transhipment and 3PL costs aligned to targets. We want you to own the delivery schedule/cycle, identifying and mitigating risks to ensure the accurate intake of stock according to planned levels. Be the lead for DFDS on all elements of the management of order frequency, scheduling, availability, and compliance with our stakeholders. Proactively identifying opportunities to re-source stock when out of stock situations occur from our primary supply partners. Ensuring that delivery, logistics & invoicing issues are concluded to a successful resolution with key internal and external stakeholders.


This is a specialist role, specific to retail operations and ideally you will have 3+years’ experience in a merchandising or stock planning role or a closely related field, within UK FMCG market or Travel Retail. This combined with good knowledge and experience of the processes and systems required to support the setting and monitoring of sales and stock plans. It is key you have a solid history in delivering stock optimisation and reductions of operating costs and alongside experience of managing delivery schedules, forecasts, and intake plans. We are seeking someone who can develop collaborative relationships with internal & external stakeholders. An elevated level of competency using Microsoft Office & Excel is essential, and preferably educated to degree level, ideally in a financial/sales/marketing or business focused degree.


So, if you can demonstrate sound project management skills, have a flexible approach to work, can adapt quickly and effectively to unexpected changes, please get in touch.



Now about what we can give you. You’ll be able to access some fantastic benefits such as:

  • Life assurance cover
  • Contributory company pension scheme
  • Holiday Purchase Scheme
  • Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
  • Full employee assistance programme including:
  • Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family
  • Huge range of retail discounts from high street and online retailers
  • Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more
  • Access to Thrive, our award-winning Wellbeing platform
  • Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing


Who We Are…. DFDS provides shipping and transport services in Europe, generating annual revenues of EUR 1.9bn. To over 8,400 freight customers, we deliver high performance and superior reliability through shipping and port terminal services, and transport and logistics solutions. For six million passengers, we provide safe overnight and short sea ferry services. Our 10,000 employees are located on ships and in offices across more than 20 countries. DFDS was founded in 1866, is headquartered in Copenhagen, and listed on Nasdaq Copenhagen. In the UK, DFDS prides itself on having signed the Armed Forces Covenant and membership of the Apprenticeship Diversity Champions Network. We have just been added to the CILT top 30 Logistics Providers List!


Interested? Apply now! If you’re looking for a varied role and have a desire to work in one of Northern Europe’s leading shipping and logistics company, please send us across your CV!



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