Border Compliance Coordinator

£22,000 - £24,000

Everything we eat, drink & wear has a supply chain. This is just one of the reasons why a career within shipping & logistics can be so diverse yet so rewarding. Are you passionate about customer service and enjoy the thought of working in a fast-paced environment? Are you looking for a role where you can communicate with a variety of customers, colleagues, and other key stakeholders? Due to business expansion, and consequently an increase in work, we are looking for candidates to join us as Border Compliance Coordinators in Immingham. Sound like a fantastic opportunity for you!!!

Working a shift pattern of 4 days on / 4 days off, due to our operations running constantly, we’ll require you to be flexible. (You will rotate a week at a time on the following shifts, 06:00 – 18:00, 10:00 – 22:00 & 12:00 – 23:59.)

If you are bubbly & outgoing, but enjoy working as part of a dedicated team, with a good eye for the finer detail, then please get in touch with us. A high level of IT experience is a necessary skill, due to the variety of computer systems used, but the team are on hand to develop and train the successful candidate on specific tasks. You must possess effective communication skills, be enthusiastic and dedicated to making sure we deliver for our clients every time to the levels they naturally expect Previous knowledge of Customs, Shipping or the Logistics industry would be desirable, along with the ability to multitask as you’ll be working in the heart of logistics.

Day to day you will be processing customs clearances, bookings, and manifest requirements, as well as immigration clearances. Coordinating with the local UK Border Force and ensuring the customs systems are handled correctly. Completing the uploading of dangerous goods manifests and maintaining a close liaison with relevant stakeholders with any queries. Focusing on our clients, further enhancing the existing relationships, to ensure & promote excellent levels of customer service throughout. You will be communicating with our terminal teams in both the Ports of Newcastle and Immingham, providing support in relation to customs ID for the many voyages. We understand that to be successful we need to grow and develop our talent. You will become part of a dynamic business, which operates at a fast pace, so if you are looking for a challenge where every day is different, this is the role for you!


Now about what we can give you.  You’ll be able to access some fantastic benefits such as:

  • Life assurance cover
  • Contributory company pension scheme
  • Holiday Purchase Scheme
  • Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
  • Full employee assistance programme including:
  • Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family
  • Huge range of retail discounts from high street and online retailers
  • Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more
  • Access to Thrive, our award-winning Wellbeing platform
  • Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing


Who We Are…. DFDS provides shipping and transport services in Europe, generating annual revenues of EUR 1.9bn. To over 8,400 freight customers, we deliver high performance and superior reliability through shipping and port terminal services, and transport and logistics solutions. For six million passengers, we provide safe overnight and short sea ferry services. Our 10,000 employees are located on ships and in offices across more than 20 countries. DFDS was founded in 1866, is headquartered in Copenhagen, and listed on Nasdaq Copenhagen. In the UK, DFDS prides itself on having signed the Armed Forces Covenant and membership of the Apprenticeship Diversity Champions Network.

Interested? Apply now! If you’re looking for a varied role and have a desire to work in one of Northern Europe’s leading shipping and logistics company, please send us across your CV!




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Talent Acquisition Team