Client Conversion Coordinator

Who are we… We Move for All To Grow and at DFDS our people mean the world to us. We aim to attract and retain the best talent, provide challenge and opportunity for personal growth and development and do it in an inclusive way to get the best from everyone. We take great pride empowering our people to make a real difference. Join our team and be part of our success as one of Northern Europe’s largest shipping and logistics companies.


The Role… Due to a recent Acquisition, DFDS Dover are looking to establish a UK control tower to manage new business flows. As a client conversion coordinator you will onboard and integrate new customers in to the DFDS network. You will need to have a heavy focus on Customer Service with a background in Sales and be confidant in your ability to identify and convert new clients to DFDS. This is a new role for the Dover site and will naturally evolve with time to a more business development role.


Key Responsibilities….

  • Convert long standing customers to DFDS.
  • Excellent customer service.
  • Be able to explain the benefits of transferring to DFDS.
  • Create complete and accurate computerised files for all new clients.
  • Maintain up-to-date files relating to all potential and existing clients.
  • Attend both on-line and face to face meetings with colleagues and/or customers when required.


Key Skills Required….

  • Relevant experience in Logistics, Transport and Customs Clearance industry preferable but not essential
  • Strong communication skills
  • IT Literate
  • Good problem-solving skills.


What we do for you… We offer you an interesting workplace and a key role in a growing international company. You will get to work with many different professional groups. For the right candidate there will be great opportunities for professional growth.


Interested… If you have exceptional logistics, operations, and strategic capabilities, with a passion and drive for success in a fast-paced deadline driven environment please submit your CV and application in English, we will evaluate applications on an ongoing basis.







Christine Deighton