Product Owner, Passenger Tribe

Do you have experience in owning, developing and operating digital solutions from both a technical and a commercial perspective? 
Do you like to take lead on process development, being the expert understanding the market and client’s needs to maximize the value for the business?
n this is your opportunity to grow your potential in DFDS A/S as we are seeking a Product Owner to help develop and own the vision for our Booking Experience. 

Can you develop digital booking journeys that create value for customers and the company? 

Within the Technology & Innovation Division we have several Tribes and teams supporting the 3 core activities of the company; Freight & Terminals, Logistics and Passenger.  

As the Product Owner for the booking experience you’ll be part of the Passenger Tribe, which support a business that operates and sells in markets across several European countries having colleagues in the passenger
business over 9 routes from the English Channel, the North Sea, Oslo, and right across the Baltic.

You will join 2 other Product Owners and myself, the Tribe Lead, to form the Leadership of the Passenger Tribe ~40 people. 
This means as part of the Tribe Leadership you will get a real say in how we inspect and adapt our team setup within the Tribe.
Developers are line-managed and their skills fostered within Chapters so you will be able to concentrate on the business value, and developing long term objectives and vision with stakeholders around the business. 

Your key responsibilities are: 

  • Owning the Vision of the booking experience  
  • Anticipating future needs / areas of value creation 

  • Developing long term objectives and ambitions with key stakeholders and data 

  • Acting as a lighthouse for enabling efficient booking experience 

  • Gathering customer insights in collaboration with key stakeholders 

  • That the team meets the objectives and KPIs 

You will be involved in a wide range of projects across the business. The nature and complexity of these will vary over time. 


Communicator and stakeholder wiz with Product Owner experience in eCommerce 

We are looking for a profile with passion for customer-driven design & thinking. A good foundation in technology and profound understanding of eCommerce and booking experience processes is a must.  
As such, you like to challenge and bring new ideas to the table with an open mind for other input as well. Your previous career has taught you to navigate safely in a complex setting with multiple stakeholders
and parallel agendas across sites in different countries. As you will be the link between stakeholder
s and colleagues with different professional and cultural backgrounds you must be a very good communicator.  



If you find the job interesting and you fulfill the expectations, please submit your CV and application in English. We will evaluate applications on an ongoing basis. All applications will be treated confidentially. 

Please contact Xavier Kemp at xavier.kemp@dfds.com for questions about the position. The position will be filled as soon as possible. 

DFDS is committed to equal employment opportunities regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age and citizenship. 


Region Hovedstaden

Application deadline:


Expected Start Date:

As soon as possible


Copenhagen Ø