DFDS Land-Based

UX Designer

-to create the digital future of logistics ecommerce.  

We are looking for a UX designer to create the future of DFDS’s online logistics business.  

We're disrupting old-fashioned ways of selling logistics services by creating digital platform for our small to mid-large customers. We believe in democratisation of logistics offering, simplifying a rather complex industry, while maintaining high level of services, that DFDS is known for. 

Since this is a new business area, there’ll be room for experimentation, and you’ll continuously need to test with customers and look at the data to validate our direction. 

With around 250 employees in IT and Digital DFDS is increasingly transforming into a Tech company. 80% of the company’s revenue comes from the B2B business and we aim to serve an increasingly big part of these customers though online platforms. 

You’ll be a part of the UX and Design Team (currently 8 passionate professionals) and day to day you will be working closely with the agile team (called DFDS Direct Team) conceiving and developing our logistics value proposition along with business stakeholders and with the aid of inhouse experts in the fields of e.g. Marketing, AI, data, and Corporate Strategy. 

We offer: 

  • A full-time time position in our UX & Design team from where you will connect with our experience scrum teams helping them deliver valuable solutions to our customers. 

  • A chance to base your creative work on a full palette of design disciplines – from user research, through definition of proto-personas to journey mapping, value propositioning, prototyping and user experience testing. 

  • A work environment where we have the highest of ambitions and the focus to reach them – but where having fun on the way is just as important. 

  • Great employee benefits and more than 8000 colleagues across Europe. 

You are acreativewho is passionate about designing software tools. We imagine you have a few years practical experience, either from a software company or from agency an in-house bureau. In this role it is important that you: 

  • Are a perfect mix of creativeand analytical mindset to innovate, visualize and validate your ideas. 

  • Have knowledge of Sketch and experience with prototyping software. 

  • Have experience with preparing handovers for developers (e.g. with Zeplin). 

  • Have some user research experience. 

  • Are data literate – and that you see data as an essential part of digital development.  

  • Respond well to feedback on your work, whether it’s from the rest of the UX team, Business stakeholders, User tests, Hotjar or Google Analytics. 

  • Are in possession of a portfolio that shows us just why we need you on our team today 

At DFDS, we believe that digital technologies and the pace of their adoption are key driving forces in changing the ways that businesses work. We have launched a strategic, company-wide digital change process and a program of digital initiatives. As a result of this, and to develop our capability to react to changing market conditions, we have established a dedicated Digital organization which has a broad scope and is designed to operate both centrally and cross-functionally, in close cooperation with senior management, core business areas and IT teams.  



If you have questions to the position please contact Head of UX & Design Jonas Als at +45 28491139. Allapplications will be treated in confidence. 
If you find the job interesting and the expectations sit well with you, please submit your CV andapplication(including a link to your portfolio) in English no later than November 17th 2019 and preferably earlier, as we will evaluateapplications on an ongoing basis. 





Region Hovedstaden

Application deadline:





Jonas Als

Telephone: +45 28491139